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Privacy Policy

Last Updated: 04/17/26

This Privacy Policy explains how [Your Business Name] (“we,” “our,” or “us”) collects, uses, and protects the personal information of individuals who use our website and laundry services. By accessing our website or creating an account, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you sign up for our services, create an account, or communicate with us. This may include:

  • Full name

  • Home or service address

  • Email address

  • Phone number

  • Payment information (processed securely through Wix’s payment system)

We do not collect information from individuals outside the United States.

2. How We Use Your Information

We use your information to:

  • Create and manage your customer account

  • Provide pickup, delivery, and laundry services

  • Communicate with you about your orders or account

  • Process payments

  • Improve our services and customer experience

  • Maintain the security and functionality of our website

We do not sell or share your personal information with third parties for marketing purposes.

3. Payment Processing

If you choose to make payments through our website, your payment information is processed securely through Wix’s built‑in payment system or any payment processor you select at checkout. We do not store or have direct access to your full payment card details.

4. Cookies and Tracking Technologies

We do not use cookies, tracking pixels, or third‑party analytics tools on our website.

However, Wix may use essential cookies required for the website to function properly. These are controlled by Wix and not used by us for tracking or advertising.

5. Account Creation

When you create an account on our website, we store the information you provide so you can:

  • Manage your orders

  • Update your service details

  • View your service history

You may request to delete your account at any time.

6. How We Protect Your Information

We take reasonable measures to protect your personal information, including:

  • Secure website hosting through Wix

  • Encrypted payment processing

  • Limited access to customer data

  • Regular monitoring for security issues

While we strive to protect your information, no method of transmission or storage is completely secure.

7. Sharing Your Information

We may share your information only in the following situations:

  • Service providers: Wix or payment processors that help operate our website

  • Legal requirements: If required by law, court order, or government request

  • Business operations: If we ever sell or transfer our business, customer information may be included as part of the transaction

We do not share your information with advertisers or unrelated third parties.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Update or correct your information

  • Request deletion of your account

  • Ask questions about how your data is used

To make a request, contact us at: Support@FreshDropLaundry.net

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

 [Support@FreshDropLaundry.net]  [Located at Suisun City Ca.]

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